Magazine/Newspaper/Website

Creating a High-Reliability Organization

Ascension Health has some lofty goals: cut serious safety events by 40 percent by 2014. This comes after preventable deaths dropped by more than 1,500 patients annually. Jane Jeffries, editor of Trustee, spoke with Ciro Sumaya, M.D., chair of Ascension's board quality committee about the drive toward becoming a high reliability organization.

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