AHA/HRET Guides

    Health care teams that communicate effectively reduce the potential for human error, resulting in...

    June 18th, 2015
    Download

    To truly transform care, hospitals and care systems must effectively engage patients and their fa...

    March 26th, 2015
    Download

    Although rare and difficult to study, wrong-site surgery is a serious risk recognized by health c...

    August 29th, 2014
    Download

    This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

    November 1st, 2010
    Download