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Resources - Case Studies: Operational Excellence

Case Studies

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The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...

February 29th, 2016

The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014

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Brooks Memorial Hospital's radiology department identified a need to improve the transcription of...

February 1st, 2012

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2015 (1)
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