Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

June 1st, 2012
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Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

February 1st, 2012
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Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...

October 9th, 2011
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The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...

October 8th, 2009
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The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...

October 8th, 2009
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The Problem Wait times in the hospital's inpatient rehabilitation center were unacceptable; some ...

September 1st, 2009
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The Problem Emergency departments across the nation are being stretched as more Americans rely o...

September 1st, 2009
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