The driving principle behind the outpatient service excellence journey is excellent customer serv...

March 12th, 2013
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The heart failure quality improvement team set out to improve scores on heart failure core measur...

March 12th, 2013
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A team was created to ensure that all patients regardless of race, ethnicity, language, disabilit...

March 6th, 2013
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A commitment to diversity came first. That was followed by specific action projects to increase d...

March 4th, 2013
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This primer discusses community benefit laws across the United States, noting differences in fede...

March 1st, 2013
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Infants born to mothers electively at a gestational age of 37-39 weeks are more likely to develop...

March 1st, 2013
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Does your hospital huddle? Staff in the medical-surgical unit at Fairbanks (AK) Memorial Hospital...

February 25th, 2013
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Central line-associated bloodstream infections cause serious illness and death. Front-line caregi...

January 28th, 2013
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Imagine being hospitalized for a serious illness and being unable to communicate with nurses or d...

January 14th, 2013
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Southcentral FoundationAnchorage, AK150 beds A nonprofit health care organization owned by the A...

January 1st, 2013
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Methodist Le Bonheur HealthcareMemphis, TN1,321 Beds The Congregational Health Network is a part...

January 1st, 2013
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Cincinnati Children’s Hospital Medical CenterCincinnati, OH577 Beds Cincinnati Children’s Hospit...

January 1st, 2013
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Helen DeVos Children’s HospitalGrand Rapids, MI212 Beds Helen DeVos Children’s Hospital examined...

January 1st, 2013
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Informed Medical Decisions FoundationBoston, MAThe Informed Medical Decisions Foundation, founded...

January 1st, 2013
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Emory HealthcareAtlanta, GA Emory Healthcare, a large academic teaching system, deployed a patie...

January 1st, 2013
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Atlantic Health SystemNew Jersey1,308 Beds Atlantic Health System owns and operates Morristown M...

January 1st, 2013
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Ryhov HospitalJönköping, Sweden Ryhov Hospital is a county hospital in Jönköping, Sweden, with a...

January 1st, 2013
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In 2012 the AHA Committee on Research focused on actively engaging health care users to improve o...

January 1st, 2013
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