An ED case management program was developed to implement tactics focused on reducing ED avoidable...

March 27th, 2013
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Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...

March 25th, 2013
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Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

June 1st, 2012
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The rural community of Ellenville, New York (population 4,000), and the New York borough of Brook...

April 30th, 2012
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Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

February 1st, 2012
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Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

January 1st, 2012
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Transitions across care settings introduce risk for patient harm, and medication errors are an im...

December 1st, 2011
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