The business adage "what gets measured gets managed" applies in health care. Two projects focus o...

October 1st, 2011
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n response to growing interest from the hospital community in better understanding and improving ...

October 1st, 2011
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The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

October 26th, 2010
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The report recommends improved ways in which primary care practices should be paid for delivering...

February 1st, 2009
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W hat is patient- and family-centered care? Why does it matter? How does it fit with a hospital's...

September 9th, 2008
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