Given economic and industry trends related to the worldwide financial markets, the nation's econo...

December 1st, 2010
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This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

November 1st, 2010
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This guide communicates the idea that workforce and human resource practices can positively impac...

June 1st, 2010
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Ten years ago, the Institute of Medicine shocked the health care field and the general public wit...

October 1st, 2009
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W hat is patient- and family-centered care? Why does it matter? How does it fit with a hospital's...

September 9th, 2008
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