OSF Healthcare, Peoria, Ill., wanted to improve the care of patients experiencing an ST elevation...

October 13th, 2014
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The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...

March 31st, 2013
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Data suggests that the hospital has a three year (2006-2009) CHF readmission average of 24.2 perc...

March 31st, 2013
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An ED case management program was developed to implement tactics focused on reducing ED avoidable...

March 27th, 2013
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The traditional behavioral health access model of calling for an appointment which is subsequentl...

March 25th, 2013
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Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...

March 25th, 2013
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