IHA case studies
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
May 11th, 2017
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...
October 6th, 2015
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A Rural Hospital's Push to Move Patient Satisfaction From Better to Best in the Emergency Department
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
July 11th, 2014
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An ED case management program was developed to implement tactics focused on reducing ED avoidable...
March 27th, 2013
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Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...
March 25th, 2013
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Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
June 1st, 2012
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