Case Studies
Featured
The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...
According to published research data, the majority of cardiac stent patients have no additional r...
Inconsistencies in the discharge process provide an opportunity to standardize that process, redu...
Patients discharged to home waited an average of 3.5 hours to complete all of the necessary steps...
The goal of this project was to reduce the amount of global office visits by using Lean Six Sigma...
The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...
Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...
Good Samaritan Regional Health Center’s medical unit required four hours, 18 minutes to discharge...
A multidisciplinary team was developed with objectives to provide clear, easy to understand educa...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
The goal of this performance improvement initiative was to improve patient safety and control hea...
Failure or delays in filling prescriptions at the time of hospital discharge contributes to poor ...
St. Vincent's Hospital Westchester, division of Saint Joseph's Medical Center began this initiati...
The Problem Almost 20 percent of Medicare beneficiaries are readmitted to the hospital within 30...