When outpatients at Summa Health in Akron, Ohio, were frequently getting lost on their way to app...

April 11th, 2016
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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This webpage will take to you the complete listing of the Institute for Healthcare Improvement's ...

July 1st, 2015
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The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

July 1st, 2015
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Imagine being hospitalized for a serious illness and being unable to communicate with nurses or d...

January 14th, 2013
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Bellin Health SystemGreen Bay, WI Bellin Health System is a nonprofit integrated health care del...

January 1st, 2013
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"Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

November 5th, 2012
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Aurora Health CareMilwaukee, WI The Problem Aurora Health Care is a nonprofit, integrated delive...

January 1st, 2012
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The answer is: attracting, retaining and developing the best workforce. The question: What is one...

September 19th, 2011
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"Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

April 18th, 2011
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The journey from good to great for Good Samaritan Hospital of Baltimore started with differentiat...

January 10th, 2011
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Reducing preventable harm by half is a lofty goal for any hospital, let alone a large, integrated...

May 10th, 2010
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The 3,500 employees of Eastern (Bangor) Maine Medical Center are role models for other employees ...

March 8th, 2010
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The Problem Nurses have always stuggled with balancing time between their workloads. Employee sa...

July 1st, 2009
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The Problem DMC wanted to chart a new path for fulfilling its mission of offering the best possi...

July 1st, 2009
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