Resource Library

    AHA Webinars

    Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...

    May 11th, 2017
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    Ask Me To Explain Campaign: Improving Communication to Increase Patient Satisfaction in the Pediatric Emergency Department

    Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

    June 16th, 2015
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    Closing the Communication Loop

    Northwestern Memorial Hospital, Chicago, worked to create a highly reliable system for follow up ...

    November 17th, 2014
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    Language and Communication Assistance: A Comprehensive Cancer Center Perspective

    Good patient/provider communication correlates with greater patient satisfaction, increased patie...

    March 12th, 2013
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    Communication Networks

    The US Department of Veterans Affairs comprehensive Clinical Practice program brings together VA ...

    January 3rd, 2011
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