Resource Library
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
Electronic Health Records implementation is still highly heterogeneous across health care systems...
When patients are given decision aids, such as educational booklets, DVDs, or interactive tools, ...
Background: Little information exists about what primary care physicians and patients experience ...
UNC Hospitals is committed to providing a patient-centered care environment. A team of leaders is...
Safety-net hospitals have lower performance than non-SNHs on metrics of patient-reported experien...
A quality improvement project using Lean Six Sigma DMAIC method in a 500-bed tertiary medical cen...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
