The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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An ED case management program was developed to implement tactics focused on reducing ED avoidable...

March 27th, 2013
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Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

February 1st, 2012
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Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

January 1st, 2012
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Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...

October 9th, 2011
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The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...

October 8th, 2009
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The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...

October 8th, 2009
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