Chair Files

    A vigorous approach to quality improvement at Memorial Medical Center in Springfield, Ill., is ac...

    August 1st, 2016
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    Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

    September 15th, 2014
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    Efficient bed placement for patients can mean fewer discharge delays, decreased length of stay an...

    August 8th, 2011
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    Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

    September 20th, 2010
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    Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

    August 16th, 2010
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