Resource Library

    This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

    November 1st, 2010
    Download

    The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

    October 26th, 2010
    Download

    Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

    September 20th, 2010
    View