Chair Files

    Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

    September 20th, 2010
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    Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

    August 16th, 2010
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    Seamless, effective patient handoffs are a critical piece of any hospital?s patient safety framew...

    July 19th, 2010
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    Evergreen Hospital Medical Center, Kirkland, Wash., implemented best practices in patient flow bu...

    June 21st, 2010
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    The 3,500 employees of Eastern (Bangor) Maine Medical Center are role models for other employees ...

    March 8th, 2010
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    When change proves challenging, involving everyone in the process can be key. Advocate Good Sheph...

    January 25th, 2010
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