Resource Library
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
All future performance improvement projects will address health care disparities. That’s the comm...
Hospitals and health systems are intensifying their focus to ensure all patients receive high-qua...
Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...
Creating a quieter hospital environment can help the healing process and improve the patient expe...
Overcoming language barriers with patients improves communication, a critical element of safety a...
The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...
NYU Lutheran Healthcare, Brooklyn, N.Y., created a shared medical appointment program transformin...
Teamwork champions on a diverse change team: These were key as The MetroHealth System in Clevelan...
The concept of the Triple Aim is widely used, partially because of IHI’s work with many organiza...
The AHA and the American Medical Association collaborated on this paper to present both physician...
This article from Hospitals & Health Networks, the journal of the American Hospital Association, ...
It is estimated that 25 percent of falls by hospital patients are preventable. Saint Alphonsus Re...
At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...
Zero is an important number at Broward Health North. The 409-bed community hospital in Deerfield ...
A summer internship program growing in Brooklyn is introducing minority high school students to c...
Children diagnosed with intellectual and developmental disabilities and behavior disorders need q...
Cincinnati Children’s Hospital Medical CenterCincinnati, OH577 Beds Cincinnati Children’s Hospit...
Helen DeVos Children’s HospitalGrand Rapids, MI212 Beds Helen DeVos Children’s Hospital examined...
Involving everyone from front-line staff to executive committees to home health agencies to patie...
Lincoln Medical and Mental Health Center strives to provide competent, culturally sensitive, high...
Coney Island Hospital developed a crisis prevention, early intervention, and response team known ...
Highland Hospital's Geriatric Fracture Center has achieved improved clinical outcomes (complicati...
Effective teamwork and communication techniques can improve quality and safety, decrease patient ...
Children's Mercy Hospitals & ClinicsKansas City, MO265 Beds The Problem The patient population a...
Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...
A medical staff that is committed to social justice and a vision statement that includes reducing...
The patient population of Heywood Hospital in Gardner, Mass., seemed to lack diversity. But by ac...
Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...
"There are two jobs at Faxton-St. Luke's Healthcare, Utica, N.Y. "taking care of patients directl...
The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...
The Problem In 2004, Faxton Hospital and St. Luke's-Memorial Hospital merged. The leaders of the...
The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...
The Problem The women and infants department's lean journey began in early 2006 when a local hos...
The Problem Nurses have always stuggled with balancing time between their workloads. Employee sa...