Under the leadership of the Process Improvement (PI) Department, the organization has been drivin...

February 29th, 2016
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North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

February 29th, 2016
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Brigham and Women’s Hospital found that diagnostic care for patients who were referred within the...

February 29th, 2016
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Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

September 15th, 2015
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Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

September 14th, 2015

Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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The project catalyst noted inconsistencies in providing diagnosis-related, evidence-based interve...

June 16th, 2015
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