Resource Library

    AHA Webinars

    Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...

    May 11th, 2017
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    A Process Improvement Project Decreases Blood Culture Contamination Rates in the Emergency Room

    The ER blood culture contamination rate remained above the national target even after implementin...

    June 8th, 2015
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    The Surprising Key to Improving HCAHPS: Creating Cultures of Commitment Rather than Compliance

    The culture of an organization can actively support the commitment of its workforce by providing ...

    August 12th, 2014
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    Performance Improvement: A Multidisciplinary Approach

    The quality assurance department developed a system for tracking quality indicators in every depa...

    June 1st, 2012
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    An Experiment Shows That A Well-Designed Report On Costs And Quality Can Help Consumers Choose High-Value Health Care

    In this study of 1,421 employees, we examined how different presentations of information affect t...

    March 1st, 2012
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    Design and Implementation of an Institute for Patient Safety and Clinical Excellence

    In November 2009, a group of 12 representatives from various areas within Rochester General Healt...

    February 1st, 2012
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