Hospitals in pursuit of excellence

Examples of and the rationale for strategies used to foster critical consciousness in the work of...

The need for cultural competence among physician providers is widely recognized by accrediting bo...

As the United States becomes increasingly diverse and as individuals choose to be more acculturat...

After several monthly reviews of reported adverse drug events, hypoglycemia ranked highest for th...

The driving principle behind the outpatient service excellence journey is excellent customer serv...

A nurse-driven protocol was implemented to increase the staff’s awareness on the appropriate indi...

After identification of an opportunity to reduce CAUTIs, leadership headed an initiative to reduc...