Resource Library

AHA Webinars

Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...

May 11th, 2017
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Reducing Emergency Department ICU Critical Care Boarder Hours

Boarding patients in the emergency department (ED) is detrimental to patient care, and evidence s...

September 16th, 2016
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Urology Service Line Improvement Project Using Lean Six Sigma Methodologies

A local urology department partnered with the performance improvement department to identify oppo...

September 16th, 2016
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Outpatient Registration Improvement

Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

September 16th, 2016
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Improving the Patient Experience Through the Health Care Physical Environment

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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