Case Studies
Featured
The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
The ICMP Program is a Care Manager collaborative created to ensure the transition of patient care...
At Brigham and Women’s Hospital, a small group of challenging patients account for a disproportio...
Under the leadership of the Process Improvement (PI) Department, the organization has been drivin...
North Shore Medical Center is dedicated to safely transitioning all emergency department patients...
Brigham and Women’s Hospital found that diagnostic care for patients who were referred within the...
Massachusetts General Hospital and Massachusetts General Hospital Physician’s Organization implem...
The Integrated Care Management Program is a care manager collaborative created to ensure a smooth...
To meet a high demand for Chinese interpreters, the Tufts Medical Center Interpreter Services wor...
CDMHC’s innovative programs divert hundreds of patients from the hospitals and emergency departme...
Utilizing Six Sigma's DMAIC model, this project looked at ways to decrease errors in the document...
The project improved the pharmacy to hospital floor Rx process to decrease returns, optimize auto...
In May 2011, the hospital was experiencing an increase in mislabeled specimens among the ED and o...
Broadens view of care delivery from hospital-based practice to the entire bundle episode (30-days...
The goal of this project was to decrease the utilization rates of indwelling urinary catheters an...
Hypoglycemia can cause considerable harm to patients including the potential for falls, seizures,...
An accurate home medication list serves as the "source of truth" for the entire process of medica...
The goal of this project was to reduce the amount of global office visits by using Lean Six Sigma...
Falls prevention continues to be a focus on all patient units and is a priority for safe care thr...
Blood transfusions to treat anemia can have a significant impact on patient outcomes. It was reco...
The project catalyst noted inconsistencies in providing diagnosis-related, evidence-based interve...
