Hospitals in pursuit of excellence

Delivering the right care, at the right time, in the right place. That focus is the strategy for ...

This article from Hospitals & Health Networks, the journal of the American Hospital Association, ...

The only acceptable number of avoidable patient harms is zero. At Ponca City (Okla.) Medical Cent...

By focusing on preventive care and health promotion, hospitals are catalyzing change in their com...

Change can be uncomfortable. But no matter how sophisticated, hospitals and health care systems n...

The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

Whether cheering for soccer, tennis, baseball, softball or another sport, fans no doubt have witn...