Hospitals across the region are seeing more people with different languages, cultural sensitiviti...

July 27th, 2011
View

The Joint Commission's 2011 National Patient Safety Goals.

July 1st, 2011
Download

Throughout the United States, allied hospital associations—state, regional and metropolitan—are w...

July 1st, 2011
View

This guide was created to share best practices and key lessons from innovative organizations on a...

April 1st, 2011
Download

Racial and socioeconomic inequity persists in health care quality. An exploratory interview with ...

March 1st, 2011
Download

Why Is Focusing On Preventable Mortality Important?Hospital leaders work hard every day to provid...

February 1st, 2011
Download

Given economic and industry trends related to the worldwide financial markets, the nation's econo...

December 1st, 2010
Download

This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

November 1st, 2010
Download

This guide communicates the idea that workforce and human resource practices can positively impac...

June 1st, 2010
Download

Due to the size and breadth of their organizations, multi-hospital health system leaders have a s...

March 1st, 2010
Download

Extending services beyond the hospital walls to its most vulnerable patients?that is the goal of ...

February 1st, 2010
View

The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...

October 8th, 2009
Download

The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...

October 8th, 2009
Download

Ten years ago, the Institute of Medicine shocked the health care field and the general public wit...

October 1st, 2009
Download

The Problem Emergency departments across the nation are being stretched as more Americans rely o...

September 1st, 2009
Download

The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

August 1st, 2009
Download

The Problem St. Francis struggled getting non-emergent patients from the door to an ED bed in a ...

August 1st, 2009
Download

The Problem According to the American Heart Association, heart failure affects about 5.7 million...

July 1st, 2009
Download

The Problem Like many urban safety net hospitals, Hahnemann University Hospital struggled with o...

July 1st, 2009
Download

Reducing rates of rehospitalization has attracted attention from policymakers as a way to improve...

April 2nd, 2009
View

Holy Cross Hospital Health Centers are primary care medical centers that provide affordable servi...

January 20th, 2009
View

W hat is patient- and family-centered care? Why does it matter? How does it fit with a hospital's...

September 9th, 2008
Download