Case Studies
Featured
The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
Appropriate treatment for pressure ulcers requires accurate initial evaluation and the ability to...
The goal of this performance improvement initiative was to improve patient safety and control hea...
For 18 months, New York Medical College at Westchester Medical Center implemented several interve...
As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical...
Performing well with the core measures has become increasingly important and challenging for heal...
In November 2009, a group of 12 representatives from various areas within Rochester General Healt...