Resource Library

    AHA Webinars

    Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...

    May 11th, 2017
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    Ask Me To Explain Campaign: Improving Communication to Increase Patient Satisfaction in the Pediatric Emergency Department

    Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

    June 16th, 2015
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    A Rural Hospital's Push to Move Patient Satisfaction From Better to Best in the Emergency Department

    The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

    July 11th, 2014
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    Emergency Department: Optimizing Capacity with the Usage of Rapid Medical Evaluation

    Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...

    March 25th, 2013
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    Streamlining the Intake Process of Cardiac Patients in the Emergency Department

    The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...

    March 1st, 2013
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    System Patient Flow Team Reduction in "Left Before Medical Screening Exam" in Emergency Departments

    Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...

    February 1st, 2012
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    Holy Cross Hospital Geriatric Emergency Department

    Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

    January 1st, 2012
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