This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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An ED case management program was developed to implement tactics focused on reducing ED avoidable...

March 27th, 2013
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Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...

March 25th, 2013
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The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...

March 1st, 2013
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Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

June 1st, 2012
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