Operational and physician leaders identified an opportunity to decrease the use of off-site telem...

September 16th, 2016
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The organization used both discrete event and live simulation methodologies to ensure the smooth ...

September 16th, 2016
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Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

September 16th, 2016
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Health care teams that communicate effectively reduce the potential for human error, resulting in...

June 18th, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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