Resource Library

    Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

    September 12th, 2016
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    This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

    March 31st, 2016
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    Safety-net hospitals have lower performance than non-SNHs on metrics of patient-reported experien...

    July 1st, 2012
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    The business adage "what gets measured gets managed" applies in health care. Two projects focus o...

    October 1st, 2011
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