The patient experience is more important today than ever before, with payments tied to patie...

September 21st, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

September 15th, 2015
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Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

September 14th, 2015

Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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This resource gives hospital and health system leaders concrete, practical steps grounded on evid...

July 16th, 2013
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