Hospitals in pursuit of excellence

April is National Minority Health Month, dedicated to raising awareness about health disparities ...

U.S. health care leaders are continually working to improve care processes while advancing a medi...

Cortland Regional Medical Center’s Transitional Care Program is working to reduce 30-day readmiss...

While much work has been done in the hospital setting, patient falls continue to be a problem. As...

Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr...

  The patient experience is more important today than ever before, with payments tied to patie...

Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

The facility partnered with local emergency medical services (EMS) providers to improve early rec...

The goal of this project was to standardize protocols for controlling patient pain following tota...

The 2012 New England Compounding Center tragedy and ongoing drug shortages have caused a dramatic...

The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

Patient falls during hospitalization can lead to increased inpatient care costs, decreased patien...

The organization initiated a project identified by the Infection Control Committee to reduce Fole...

The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

The medical center has made significant progress in improving physician-patient communication thr...

Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

By using evidence-based medicine and hardwiring concurrent review, HSHS St. Joseph's Hospital Hig...

Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

Rates of inpatient medication errors range from 45 to 76 percent, with most errors occurring on-a...

Creating a quieter hospital environment can help the healing process and improve the patient expe...

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

One patient safety tool can be used in all care and service areas, improving safety and quality f...

The premise of this project was that failure to maintain a patient's respect and dignity represen...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

North Shore Medical Center aims to provide the perfect patient experience based on evidence-based...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

The Health Research & Educational Trust (HRET) developed this compendium to link patient and fami...

Overcoming language barriers with patients improves communication, a critical element of safety a...

This AHRQ video vignette  illustrates how to engage dialysis patients in infection prevention....

Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

The link between excessive work hours and adverse errors is inseparable. This project investigate...

An accurate home medication list serves as the "source of truth" for the entire process of medica...

Read about how patient and family engagement practices are related to patient experiences. This s...

This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

Health care teams that communicate effectively reduce the potential for human error, resulting in...

Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

The goal was to reduce the delay in patient care by reducing patient wait times, both from reques...

Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

This toolkit has tips on  Selecting Patients and Families to Serve as Advisors Preparation fo...

The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expe...

The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...

Building successful partnerships with patients and families may be a key strategy in a hospital’s...