April is National Minority Health Month, dedicated to raising awareness about health disparities ...

April 12th, 2017
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U.S. health care leaders are continually working to improve care processes while advancing a medi...

March 2nd, 2017
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Cortland Regional Medical Center’s Transitional Care Program is working to reduce 30-day readmiss...

January 6th, 2017
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While much work has been done in the hospital setting, patient falls continue to be a problem. As...

October 4th, 2016
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Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr...

September 26th, 2016
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  The patient experience is more important today than ever before, with payments tied to patie...

September 21st, 2016
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Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

September 16th, 2016
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In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

September 16th, 2016
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The facility partnered with local emergency medical services (EMS) providers to improve early rec...

September 16th, 2016
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The goal of this project was to standardize protocols for controlling patient pain following tota...

September 16th, 2016
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The 2012 New England Compounding Center tragedy and ongoing drug shortages have caused a dramatic...

September 16th, 2016
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The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

September 16th, 2016
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Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

September 16th, 2016
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Patient falls during hospitalization can lead to increased inpatient care costs, decreased patien...

September 16th, 2016
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The organization initiated a project identified by the Infection Control Committee to reduce Fole...

September 16th, 2016
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The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

September 16th, 2016
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The medical center has made significant progress in improving physician-patient communication thr...

September 16th, 2016
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Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

September 16th, 2016
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This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

September 16th, 2016
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By using evidence-based medicine and hardwiring concurrent review, HSHS St. Joseph's Hospital Hig...

September 16th, 2016
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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Rates of inpatient medication errors range from 45 to 76 percent, with most errors occurring on-a...

May 16th, 2016
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Creating a quieter hospital environment can help the healing process and improve the patient expe...

April 25th, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

March 16th, 2016
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One patient safety tool can be used in all care and service areas, improving safety and quality f...

March 14th, 2016
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The premise of this project was that failure to maintain a patient's respect and dignity represen...

February 29th, 2016
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Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

February 29th, 2016
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Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

February 29th, 2016
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For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

February 29th, 2016
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North Shore Medical Center aims to provide the perfect patient experience based on evidence-based...

February 29th, 2016
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North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

February 29th, 2016
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TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

February 29th, 2016
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The Health Research & Educational Trust (HRET) developed this compendium to link patient and fami...

January 4th, 2016
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Overcoming language barriers with patients improves communication, a critical element of safety a...

November 9th, 2015
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This AHRQ video vignette  illustrates how to engage dialysis patients in infection prevention....

October 5th, 2015
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Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

September 15th, 2015
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The link between excessive work hours and adverse errors is inseparable. This project investigate...

September 14th, 2015
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An accurate home medication list serves as the "source of truth" for the entire process of medica...

September 14th, 2015
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Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

July 14th, 2015
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Health care teams that communicate effectively reduce the potential for human error, resulting in...

June 18th, 2015
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Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

June 18th, 2015
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The goal was to reduce the delay in patient care by reducing patient wait times, both from reques...

June 16th, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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This toolkit has tips on  Selecting Patients and Families to Serve as Advisors Preparation fo...

June 9th, 2015
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The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

June 8th, 2015
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A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expe...

May 28th, 2015
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The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...

May 27th, 2015
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Building successful partnerships with patients and families may be a key strategy in a hospital’s...

April 6th, 2015