Hospitals in pursuit of excellence

Inconsistencies in the discharge process provide an opportunity to standardize that process, redu...

Senior leadership at Streamwood Behavioral Healthcare System assembled an improvement team to use...

Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

Creating a quieter hospital environment can help the healing process and improve the patient expe...

Mercy, a large Catholic health care system, began its telehealth initiatives with an eICU program...

In January 2015, Southern Illinois Healthcare, based in Carbondale, was awarded an 18-month USDA ...

An integrated health system headquartered in Sioux Falls, South Dakota, Avera Health serves patie...

Funded by grants from the U.S. Department of Health and Human Services’ Health Resources and Serv...

Based in La Crosse, Wisconsin, Gundersen Health System is an integrated tertiary referral center ...

April is National Minority Health Month. Led by the HHS Office of Minority Health, the 2016 event...

When outpatients at Summa Health in Akron, Ohio, were frequently getting lost on their way to app...

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

Clark Regional Medical Center (CRMC) is a 79 bed, community hospital serving the residents of eas...

Citrus Valley Health Partners (CVHP) is a nonprofit comprehensive health care system based in Los...

Meritus Health’s replacement hospital, Meritus Medical Center, opened five years ago in Washingto...

Recognizing the need to build a just culture, the leadership team at Spaulding Rehabilitation Hos...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

As the conventional analogy notes, change occurs when an organization finds itself atop a burning...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

The health system's vision in 2014 was "to transform the delivery and financing of health care to...

For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

The ICMP Program is a Care Manager collaborative created to ensure the transition of patient care...

The skilled nursing facility three-day waiver program is an exciting opportunity at Partners Heal...

The Perioperative Medicine Model of Care is a three-pronged approach to the postoperative care of...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

As part of the efforts to ensure that all primary care practices across the network are recognize...

TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

Children with complex medical conditions have a broad range of medical, social and supportive nee...

As the complexity and cost of cancer care increases, there is an urgent need to support and track...

In early 2010, Emerson Hospital board members, medical staff and executive leaders convened to ad...

This health care system's unique post-acute care (PAC) continuum of Inpatient Rehabilitation Faci...

Overcoming language barriers with patients improves communication, a critical element of safety a...

Evidence-based guidelines now support restrictive red blood cell transfusion practices to enhance...

This project aimed to reduce the OR turnover time for total joint cases. Baseline data showed it ...

Patients discharged to home waited an average of 3.5 hours to complete all of the necessary steps...

Failure to rescue is the failure to recognize or act upon the patient's decline in condition resu...

The goal of this project was to decrease the utilization rates of indwelling urinary catheters an...

An accurate home medication list serves as the "source of truth" for the entire process of medica...

The goal of this project was to reduce the number of injection errors occurring at the hospital's...

Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

North Shore-Long Island Jewish Health System opened a facility to treet heavioral health and prim...

Read about how patient and family engagement practices are related to patient experiences. This s...

Diversity and inclusion are key strategic goals at Robert Wood Johnson University Hospital in cen...

Their journey to eliminate falls with injury started last year, working towards a safety culture ...

Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

Central line-associated blood stream infections cause serious patient harm, leading to thousands ...

GOAL: Eliminate early elective deliveries This case study is part of the Illinois Hospital Associ...

The daily operational safety exercise was an initiative spearheaded by the patient safety departm...

Central line-associated blood stream infections cause serious patient harm, leading to thousands ...