Case Studies
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The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
The clinic throughput time was viewed as excessive and lacked standardized best practices. A new ...
The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...
The Heathcare Association of New York State announced its 2015 Community Health Improvement award...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
After learning of the "90 minute" standard of care for providing definitive treatment for cardiac...
The Problem--Emergency departments were at capacity or beyond it, extending wait times. This resu...
OSF Healthcare, Peoria, Ill., wanted to improve the care of patients experiencing an ST elevation...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the ...
Lean transformation means improved patient care, employee satisfaction and reduced costs as MSHA ...
Southeastern Health, Lumberton, N.C. 452 beds 16,000 impatient admissions 76,000 emergency d...
An ED case management program was developed to implement tactics focused on reducing ED avoidable...
Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...
Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...
Utilizing PDSA, the hospital’s multidisciplinary team utilized evidence based best practices to e...
Good Samaritan Regional Health Center’s medical unit required four hours, 18 minutes to discharge...
The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
The OSF cardiac service line implemented a STEMI Improvement project to identify obstacles that c...
Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...
In 2008, a project was underway to renovate Southampton Hospital's emergency department (upgradin...
Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...
Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...
Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...
The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...
The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...
At any one time, more than 100 patients are in this busy and complex ED. Historically, staff acti...
The Problem Advocate Christ Medical Center's space in the admittance bay area and resource usage...
The Problem Wait times in the hospital's inpatient rehabilitation center were unacceptable; some ...
The Problem Emergency departments across the nation are being stretched as more Americans rely o...
The Problem In a 2008 medical staff satisfaction survey, 93 percent of Advocate Good Shepherd ph...
The Problem According to a study published online by Health Affairs on January 15, 2008, the med...
The Problem Hazleton General Hospital officials were unhappy with their performance on a number ...
The Problem St. Francis struggled getting non-emergent patients from the door to an ED bed in a ...
The Problem When the performance improvement team began to take stock of the situation in Advoca...
The Problem Incorrect patient identification through the registration process increases the pote...
The Problem Several processes used in the care of patients of Advocate Illinois Masonic Medical ...
The Problem The emergency department corrective action team began May 2, 2007 with the mission s...
The Problem Advocate Lutheran General Hospital admits 32 percent of its emergency department pat...
The Problem Like many urban safety net hospitals, Hahnemann University Hospital struggled with o...
The Problem Carolina Medical Center-Mercy worked on patient throughput in its ED, while developi...