Hospitals in pursuit of excellence

To better serve its patients and reduce the effects of ineffective pain management, Mercy Hospita...

As a new generation of payment and delivery system reform emerges, much focus has been on a subse...

April is National Minority Health Month, dedicated to raising awareness about health disparities ...

March 12-18, 2017, is Patient Safety Awareness Week, led by the National Patient Safety Foundatio...

March 12–18 is Patient Safety Awareness Week. HPOE.org offers guides, tools, case studies...

U.S. health care leaders are continually working to improve care processes while advancing a medi...

Cortland Regional Medical Center’s Transitional Care Program is working to reduce 30-day readmiss...

The 2016 chairman's columns have focused on  inspiring stories about hospitals and health systems...

When hospitals engage community members and patients in the community health assessment process, ...

Quality and safety are “top of the agenda” at urban and rural hospitals across the country. At Ho...

Analyzing contributing factors and implementing targeted, sustainable solutions have helped hospi...

While much work has been done in the hospital setting, patient falls continue to be a problem. As...

Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr...

  The patient experience is more important today than ever before, with payments tied to patie...

At a 350 bed community teaching hospital, potentially preventive readmissions data from the Illin...

Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

The facility partnered with local emergency medical services (EMS) providers to improve early rec...

The goal of this project was to standardize protocols for controlling patient pain following tota...

Operational and physician leaders identified an opportunity to decrease the use of off-site telem...

The 2012 New England Compounding Center tragedy and ongoing drug shortages have caused a dramatic...

The organization used both discrete event and live simulation methodologies to ensure the smooth ...

The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

Patient falls during hospitalization can lead to increased inpatient care costs, decreased patien...

The organization initiated a project identified by the Infection Control Committee to reduce Fole...

The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

The medical center has made significant progress in improving physician-patient communication thr...

Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

The Illinois Health and Hospital Association's quality award submissions are highlighted on HPOE....

This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

Undergoing surgery of any kind can be a stressful experience for patients and their families. The...

Readmissions are a burden for patients, families and health care providers. HSHS St. Joseph's Hos...

By using evidence-based medicine and hardwiring concurrent review, HSHS St. Joseph's Hospital Hig...

Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

The Lung Partners Primary Respiratory Care at the Crouse Hospital is managing the needs of patien...

A “Germ Crusher” challenge at Children’s Hospital Colorado brought together leadership, staff, pa...

Across the United States, nonprofit hospitals are conducting community health needs assessments, ...

Community Health Needs Assessments (CHNAs) have the potential to be powerful drivers to enhance t...

Rates of inpatient medication errors range from 45 to 76 percent, with most errors occurring on-a...

Creating a quieter hospital environment can help the healing process and improve the patient expe...

Hospitals and health care systems are increasingly focused on finding better ways to deliver care...

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

One patient safety tool can be used in all care and service areas, improving safety and quality f...

St. Joseph Health, Queen of the Valley Medical Center, a 208-bed hospital in Napa, California, is...

The premise of this project was that failure to maintain a patient's respect and dignity represen...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...