Hospitals in pursuit of excellence

Never underestimate the power of data. Hannibal (Mo.) Regional Hospital focused on collecting and...

This report discusses the importance of health in all policies, an approach to improving health b...

At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...

This report from the Department of Health and Human Services describes a plan to bolster implemen...

Think of all the instruments, equipment and furniture in a hospital operating room. Any of these ...

Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...

The traditional behavioral health access model of calling for an appointment which is subsequentl...

The University of Michigan Health System used lean management and the plan-do-check-act cycle to ...

According to the Pew research center,  74 percent of all adults in the United States use the Inte...

The University of Connecticut's community-based education program collaborated with community par...

Imagine being hospitalized for a serious illness and being unable to communicate with nurses or d...

In 2012 the AHA Committee on Research focused on actively engaging health care users to improve o...

In 2008 Don Berwick, Tom Nolan, and John Whittington first described the triple aim of simultaneo...

Involving everyone from front-line staff to executive committees to home health agencies to patie...

Many physicians are becoming employees of hospitals, medical groups or affiliate organizations. F...

A just culture. A culture of transparency. A patient-first culture. Culture transformation at Uni...

AHVRP, a professional membership group of the AHA,  is the premier professional membership societ...

The American Organization of Nurse Executives is the national organization of nurses who design, ...

Purpose: To explore surgeons' perceptions of the factors that influence their intraoperative deci...

The survey was sent by email to over 630,000 physicians (approximately 84 percent of all physicia...

Although primary care is expected to be  safe, effective, patient-centered, timely, efficient, an...

There is widespread agreement that the current fee-for-service approach to paying for health care...

Mayo Clinic has four operating unites to create new tools, processes and businesses. The Division...

Adoption of rapid response teams has grown dramatically in hospital settings. Despite limited evi...

This commentary describes a template to standardize handoff education to drive safety improvement.

My goal in this article is to use the laws of physics to help readers think in new ways about sha...

Multidisciplinary rounding (MDR) is a model of care in which multiple members of the care deliver...

The goal of this performance improvement initiative was to improve patient safety and control hea...

Effective teamwork and communication techniques can improve quality and safety, decrease patient ...

San Mateo Medical Center San Mateo, CA307 Beds The Problem San Mateo Medical Center has collecte...

This study found that pharmacist-led medication reconciliation in primary care settings identifie...

Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

Aurora Health CareMilwaukee, WI The Problem Aurora Health Care is a nonprofit, integrated delive...

Transitions across care settings introduce risk for patient harm, and medication errors are an im...

Success in strategic organizational initiatives depends on changing the way people work together.

In the wake of more widespread use of health IT, the Department of Health and Human Services aske...

Implementing a sustainability program requires significant cultural change and time. A good place...

The SUNY Downsstate Medical Center kidney transplant team identified an increase in the differenc...

A controversial safety intervention, rapid response systems (RRS) do not appear to improve clinic...

According to the survey, few nurses and physicians reported routinely submitting online reports, ...

The study concludes that more widespread implementation and effective use of e-prescribing in amb...

Accreditation by The Joint Commission was associated with stronger performance on disease-specifi...

The National Scorecard on U.S. Health System Performance, 2011, updates a series of comprehensive...

This webpage gives consumers resources and tools to be actively engaged in the quality of the car...

The inaugural report of the AHA Committee on Performance Improvement details “Hospitals and Care ...

A trip to the emergency department too often conjures up images of crowded waiting rooms and exte...

This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

Senior leaders at Kaiser Permanente Northern California, Oakland, knew the system's community-acq...

The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...