Hospitals in pursuit of excellence

The disease management process at Bassett Medical Center was positively impacted after the hospit...

This week, June 4-10, 2017, the AHA's Association for Community Health Improvement is celebrating...

This infographic provides a summary of the Association for Community Health Improvement’s Communi...

There is a critical need to elevate the discussion around workforce planning and development to e...

When hospitals engage community members and patients in the community health assessment process, ...

Increasingly, hospitals and health systems are forming partnerships to attain the new and demandi...

  The patient experience is more important today than ever before, with payments tied to patie...

According to the 2008 Centers for Disease Control and Prevention/National Center for Health Stati...

At a 350 bed community teaching hospital, potentially preventive readmissions data from the Illin...

Bronchiolitis, one of the most costly and frequent medical diagnoses seen at the hospital, is a s...

After reducing health care-acquired deep vein thrombosis (DVT) and pulmonary emboli (PE) in 2011,...

Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

Restraint documentation was a challenge at the hospital for multiple reasons, including the imple...

In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

Chronic wounds are a growing problem in the United States. Based on evidence-based research of re...

Because the medical center’s lost charge capture related to IV injection and infusions totaled $8...

The goal of this project was to standardize protocols for controlling patient pain following tota...

Managing the flow of patient throughput is essential to preventing overcrowding in the emergency ...

Venous thromboembolism (VTE), defined as a deep vein thrombosis and/or pulmonary emboli, is linke...

The goal was to reduce delay in patient care by decreasing patient wait times for a CT exam from ...

Surgical site infections (SSI) lead to patient suffering, morbidity and mortality, extended lengt...

This project has decreased cycle time for medication reconciliation at time of admission and for ...

Studies show lipase to be as sensitive as and more specific than amylase in diagnosing pancreatit...

The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

The emergency department (ED) was experiencing an increase in door-to-doctor times due to high pa...

Concussions are a growing problem for young athletes. The hospital’s overall goal is to educate a...

The neurosurgery service at this Level I trauma center had experienced high rates of surgical sit...

Boarding patients in the emergency department (ED) is detrimental to patient care, and evidence s...

The health system did not have an adequate process for notifying staff when a patient was on cont...

The project focused on managing sepsis in the emergency department and in admitted patients, with...

Sepsis is a medical condition with high rates of morbidity, mortality and cost and it is the most...

The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

The ultimate goal for patients who are mechanically ventilated is to promptly and safely disconti...

The Illinois Health and Hospital Association's quality award submissions are highlighted on HPOE....

A local urology department partnered with the performance improvement department to identify oppo...

This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

Undergoing surgery of any kind can be a stressful experience for patients and their families. The...

Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

Administration of medications is one of the most error-prone stages in the medication use process...

This HPOE guide, developed by Kaufman Hall, provides key considerations in partnering for populat...

As nonprofit hospitals in the U.S. complete a community health needs assessments (CHNA) process, ...

Across the United States, nonprofit hospitals are conducting community health needs assessments, ...

Creating a quieter hospital environment can help the healing process and improve the patient expe...

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

Four years ago this hospital had no clinical leadership development program. Physician leaders wi...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

A house wide effort was lead this year to teach and embed continuous improvement methodology and ...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

Tufts Medical Center made a decision to create its own quality improvement training for its workf...

The health system's vision in 2014 was "to transform the delivery and financing of health care to...

The ICMP Program is a Care Manager collaborative created to ensure the transition of patient care...

At Brigham and Women’s Hospital, a small group of challenging patients account for a disproportio...

Under the leadership of the Process Improvement (PI) Department, the organization has been drivin...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

Brigham and Women’s Hospital found that diagnostic care for patients who were referred within the...

Massachusetts General Hospital and Massachusetts General Hospital Physician’s Organization implem...

The Integrated Care Management Program is a care manager collaborative created to ensure a smooth...

To meet a high demand for Chinese interpreters, the Tufts Medical Center Interpreter Services wor...

Hospitals and health care systems are striving to achieve the Triple Aim—improving the patient ex...

The Health Research & Educational Trust (HRET) developed this compendium to link patient and fami...

The AHA-McKesson Quest for Quality Prize honors hospitals that demonstrate progress in achieving ...

The AHA-McKesson Quest for Quality Prize honors hospitals that demonstrate progress in achieving ...

Charleston Area Medical Center Health System is a 2015 recipient of the Malcolm Baldrige National...

CDMHC’s innovative programs divert hundreds of patients from the hospitals and emergency departme...

Utilizing Six Sigma's DMAIC model, this project looked at ways to decrease errors in the document...

The project improved the pharmacy to hospital floor Rx process to decrease returns, optimize auto...

In May 2011, the hospital was experiencing an increase in mislabeled specimens among the ED and o...

Broadens view of care delivery from hospital-based practice to the entire bundle episode (30-days...

This AHRQ video vignette  illustrates how to engage dialysis patients in infection prevention....

It is certain that health status is profoundly influenced by the places in which people live, wor...

Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

The goal of this project was to decrease the utilization rates of indwelling urinary catheters an...

Hypoglycemia can cause considerable harm to patients including the potential for falls, seizures,...

An accurate home medication list serves as the "source of truth" for the entire process of medica...