Hospitals in pursuit of excellence

A quality improvement project using Lean Six Sigma DMAIC method in a 500-bed tertiary medical cen...

Excess days were identified as an area for improvement due to the disparity between hospitals wit...

A Lean project to address why physicians were not receiving lab results in a timely manner was im...

This Lean project focused on improving processes in central sterile processing. All processes for...

Since 1999, anticoagulant therapy was one of the top three causes of adverse events. A Six Sigma ...

The OSF cardiac service line implemented a STEMI Improvement project to identify obstacles that c...

Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

The quality assurance department developed a system for tracking quality indicators in every depa...

A pressure ulcer team was developed and Plan-Do-Study-Act practice was used to focus on process c...

Highland Hospital established its Rapid Response Team in late 2006 to provide a quick, multidisci...

Multidisciplinary rounding (MDR) is a model of care in which multiple members of the care deliver...

The Brooklyn Hospital Center formed a multidisciplinary rapid response team in 2009 to respond to...

Appropriate treatment for pressure ulcers requires accurate initial evaluation and the ability to...

The goal of this performance improvement initiative was to improve patient safety and control hea...

Brooks Memorial Hospital's radiology department identified a need to improve the transcription of...

With unique culture trends and stringent regulatory obligations, patient care units are often cha...

Continuum Health Partners'  pay-for performance program (P4P) is designed to partner with physici...

The Jacobi Medical Center Department of Radiology analyzed the 15.3 percent rise in annual comput...

Effective teamwork and communication techniques can improve quality and safety, decrease patient ...

Flash sterilization the rapid sterilization of items using steam occurs in many operating rooms i...

For 18 months, New York Medical College at Westchester Medical Center implemented several interve...

Although electronic reporting systems for near misses and adverse events have been implemented na...

For the past three years, New York Medical College at Westchester Medical Center has been develop...

As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical...

For more than ten years, St. Elizabeth Medical Center has focused on length of stay and resource ...

This project was initiated by David Lyons, Director of Respiratory Therapy at St. Francis Hospita...

Strong Memorial Hospital adopted barcode medication administration technology to reduce the incid...

Performing well with the core measures has become increasingly important and challenging for heal...

In November 2009, a group of 12 representatives from various areas within Rochester General Healt...

In response to an increase in fall-related injuries in its skilled nursing facility, Champlain Va...

Mount St. Mary's Hospital and Healthcare Center created the hospital point of dispensing (HPOD) t...

NuHealth Nassau University Medical Center identified central line-associated blood stream infecti...

Rochester General Hospital formed a multidisciplinary team to develop and implement actions that ...

St. Joseph's Hospital of Elmira implemented a comprehensive antibiotic usage program beginning Ma...

Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...

Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

In 2008, a project was underway to renovate Southampton Hospital's emergency department (upgradin...

In 2010, Southampton Hospital discovered that its process for checking and maintaining equipment/...

The Brooklyn Hospital Center Family Medicine Department made a commitment to improve the quality ...

In March 2009, after assessing staff's knowledge about fire prevention and safety, St. Mary's Hos...

San Mateo Medical Center San Mateo, CA307 Beds The Problem San Mateo Medical Center has collecte...

Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

Aurora Health CareMilwaukee, WI The Problem Aurora Health Care is a nonprofit, integrated delive...

Montefiore Medical CenterBronx, NY1,418 Beds The Problem Montefiore Medical Center is a large, a...

Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...

The SUNY Downsstate Medical Center kidney transplant team identified an increase in the differenc...

This P2P Series presents case studies of hospitals improving their environments to better support...

Just three years ago, Mississippi Baptist Medical Center faced falling quality indicators, staff ...

The Problem Administrative burdens and inefficient processes left nurses spending just one-third...

The Problem The average ED length of stay was 413 minutes (6 hours, 53 minutes). Fourteen percen...

The Problem ThedaCare selected its radiation oncology (rad-onc) department to kick off a systemw...

The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...

The Problem Vanderbilt's project didn't address a problem so much as it focused on a goal: to be...

The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...

The Problem More than one million serious medication errors occur each year in U.S. hospitals. T...

At any one time, more than 100 patients are in this busy and complex ED. Historically, staff acti...

The Problem Advocate Christ Medical Center's space in the admittance bay area and resource usage...

The Problem A new 192-room patient bed tower was constructed and designed with a new decentraliz...

The Problem In a 2008 medical staff satisfaction survey, 93 percent of Advocate Good Shepherd ph...

The Problem Emergency departments across the nation are being stretched as more Americans rely o...

The Problem Wait times in the hospital's inpatient rehabilitation center were unacceptable; some ...

The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...

The Problem Incorrect patient identification through the registration process increases the pote...

The Problem When the performance improvement team began to take stock of the situation in Advoca...

The Problem Medication safety is a strategic imperative in the organization. Each aspect of the ...

The ProblemAlthough Fairfield Medical Center had a fairly low rate of pressure ulcers, officials ...

The Problem In 2004, Faxton Hospital and St. Luke's-Memorial Hospital merged. The leaders of the...

The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

The Problem Good Samaritan's LWBS rate (2.1 percent) is close to the national average (2.0 perce...

The Problem Hazleton General Hospital officials were unhappy with their performance on a number ...

The Problem According to a study published online by Health Affairs on January 15, 2008, the med...

The Problem Medication errors are among the most common medical errors, harming at least 1.5 mil...

The Problem MRSA accounts for more than 18,000 deaths annually nationwide, according to the CDC....

The Problem Communication is listed as the leading factor in the root causes of sentinel events ...

The Problem St. Francis struggled getting non-emergent patients from the door to an ED bed in a ...

The Problem The results of blood tests are crucial to physician decision making. At St. Luke's, ...

The Problem The women and infants department's lean journey began in early 2006 when a local hos...

The Problem Several processes used in the care of patients of Advocate Illinois Masonic Medical ...

The Problem Advocate Lutheran General Hospital admits 32 percent of its emergency department pat...

The Problem Nurses have always stuggled with balancing time between their workloads. Employee sa...

The Problem According to the American Heart Association, heart failure affects about 5.7 million...

The Problem The emergency department corrective action team began May 2, 2007 with the mission s...

The Problem DMC wanted to chart a new path for fulfilling its mission of offering the best possi...

The Problem Like many urban safety net hospitals, Hahnemann University Hospital struggled with o...

The Problem Norwalk Hospital was an early developer and user of health information technology. I...

The Problem Carolina Medical Center-Mercy worked on patient throughput in its ED, while developi...

Holy Cross Hospital Health Centers are primary care medical centers that provide affordable servi...

The Franciscan Clinic was designed with the idea that all employees who carry the hospital's insu...

With the goal of improving patient care while cutting waste and cost, a team of employees met to ...

In 2004, officials at Miller Electric, a division of Illinois-based Illinois Tool Works, knew the...