Hospitals in pursuit of excellence

To better serve its patients and reduce the effects of ineffective pain management, Mercy Hospita...

Cortland Regional Medical Center’s Transitional Care Program is working to reduce 30-day readmiss...

Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr...

At a 350 bed community teaching hospital, potentially preventive readmissions data from the Illin...

Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

The facility partnered with local emergency medical services (EMS) providers to improve early rec...

The goal of this project was to standardize protocols for controlling patient pain following tota...

Operational and physician leaders identified an opportunity to decrease the use of off-site telem...

The 2012 New England Compounding Center tragedy and ongoing drug shortages have caused a dramatic...

The organization used both discrete event and live simulation methodologies to ensure the smooth ...

The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

Patient falls during hospitalization can lead to increased inpatient care costs, decreased patien...

The organization initiated a project identified by the Infection Control Committee to reduce Fole...

The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

The medical center has made significant progress in improving physician-patient communication thr...

Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

The Illinois Health and Hospital Association's quality award submissions are highlighted on HPOE....

This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

Undergoing surgery of any kind can be a stressful experience for patients and their families. The...

Readmissions are a burden for patients, families and health care providers. HSHS St. Joseph's Hos...

By using evidence-based medicine and hardwiring concurrent review, HSHS St. Joseph's Hospital Hig...

Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

The Lung Partners Primary Respiratory Care at the Crouse Hospital is managing the needs of patien...

Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

The premise of this project was that failure to maintain a patient's respect and dignity represen...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

North Shore Medical Center aims to provide the perfect patient experience based on evidence-based...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

Boston Children’s Hospital and its associated pediatric primary care physicians organization coll...

Children with complex medical conditions have a broad range of medical, social and supportive nee...

The Integrated Care Management Program is a care manager collaborative created to ensure a smooth...

Patient safety is the number one priority at this facility. After discussing medication errors at...

In May 2011, the hospital was experiencing an increase in mislabeled specimens among the ED and o...

The link between excessive work hours and adverse errors is inseparable. This project investigate...

An accurate home medication list serves as the "source of truth" for the entire process of medica...

Blood transfusions to treat anemia can have a significant impact on patient outcomes. It was reco...

Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

The goal was to reduce the delay in patient care by reducing patient wait times, both from reques...

Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...

Presence St. Joseph's Medical Center's project implemented interventions to maintain patient func...

In 2009, a multi-pronged approach involving all stakeholders was launched aimed at early identifi...

The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

A patient's home environment or lack of support system can have a negative impact on their health...

When River Hospital, Alexandria Bay, N.Y., identified an unmet mental health need for active duty...

A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expe...

The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...

The hospital recognized an urgent need to improve the current rate of colorectal cancer screening...

Variation and delays in the early mobilization of patients in the ICU can result in an increased ...

A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...

An ED case management program was developed to implement tactics focused on reducing ED avoidable...

The goal was to decrease the number of patients negatively affected by experiencing a post-operat...

The hospital carried out a multidisciplinary team-based approach to improving the safety and appr...

Children with cystic fibrosis have better lung function and survival rates if their body mass ind...

Avista Adventist Hospital, a 114-bed facility in Louisville, Colorado, used best practices and pe...

Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...

NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...

Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...

St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...

UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...

Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-t...

Saint Anthony Health Center, Alton, Ill., took a hard look at data from its cancer program and fo...

Care for people with multiple chronic health conditions is often fragmented, resulting in increas...

The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

Three patient navigators are used to advocate on behalf of women with abnormal breast findings on...

All practices participating in Better Health Greater Cleveland collect and submit data on patient...

The Greater Detroit Area Health Council is taking an innovative approach to reducing disparities ...

Goal-Reduce and prevent medical errors by adopting best practices and procedures. The Patient Sa...

Partnership for Patients Hospital Engagement Network GoalsReduce patient harm by 40 percent and ...

The Collaborative on Reducing Hospital Readmissions GoalUnderstand readmission causes and adopt ...

The case study addresses a hospital-based tobacco cessation initiative that serves patients regar...

An ED case management program was developed to implement tactics focused on reducing ED avoidable...

The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...

The goal was to eliminate all variances in the clinical process measures to ensure that patients ...

The traditional behavioral health access model of calling for an appointment which is subsequentl...

Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...

The hospital was experiencing higher costs and lower quality care than its competitors based on d...

Early and safe mobility of critically ill patients in a cardiovascular surgical intensive care un...

Disparities in care were noted for diabetes, cardio vascular disease and cancer screeening for Hm...

In a society as culturally diverse as the United States, especially in New York City,  members of...

Since 2011, a series of narrated video slideshow presentations has been under development at  Har...

Clinicians and health care providers incorporate evidence-based clinical interventions to improve...

Little is known about the unique health needs and experiences of lesbian, gay, bisexual and trans...

This case study explores the process of accessing health care from the perspective of the immigra...

Approximately 24 million people--8.5 percent of the U.S. population--are defined as having Limite...

The driving principle behind the outpatient service excellence journey is excellent customer serv...

To reduce the time to first dose of antibiotics to directly admitted pediatric oncology patients ...

The heart failure quality improvement team set out to improve scores on heart failure core measur...

In late January 2012, pharmacists began reviewing potential pneumonia patients using a screening ...

A team was created to ensure that all patients regardless of race, ethnicity, language, disabilit...

The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...

What is it? The RXAssistance Patient Assistance Program initiative began in 2005 as a collaborati...

Cincinnati Children’s Hospital Medical CenterCincinnati, OH577 Beds Cincinnati Children’s Hospit...

Helen DeVos Children’s HospitalGrand Rapids, MI212 Beds Helen DeVos Children’s Hospital examined...

Ryhov HospitalJönköping, Sweden Ryhov Hospital is a county hospital in Jönköping, Sweden, with a...