Hospitals in pursuit of excellence

April is National Minority Health Month, dedicated to raising awareness about health disparities ...

U.S. health care leaders are continually working to improve care processes while advancing a medi...

Cortland Regional Medical Center’s Transitional Care Program is working to reduce 30-day readmiss...

While much work has been done in the hospital setting, patient falls continue to be a problem. As...

Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr...

  The patient experience is more important today than ever before, with payments tied to patie...

Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...

The facility partnered with local emergency medical services (EMS) providers to improve early rec...

The goal of this project was to standardize protocols for controlling patient pain following tota...

The 2012 New England Compounding Center tragedy and ongoing drug shortages have caused a dramatic...

The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

Troponin is a cardiac marker for acute myocardial infarction, making this lab test a key part of ...

Patient falls during hospitalization can lead to increased inpatient care costs, decreased patien...

The organization initiated a project identified by the Infection Control Committee to reduce Fole...

The hospital’s venous thromboembolism (VTE) rate for total joint patients was 36.2 in 2011 and 37...

The medical center has made significant progress in improving physician-patient communication thr...

Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

This project involves raising awareness and expanding the palliative care program at HSHS St. Joh...

By using evidence-based medicine and hardwiring concurrent review, HSHS St. Joseph's Hospital Hig...

Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

Rates of inpatient medication errors range from 45 to 76 percent, with most errors occurring on-a...

Creating a quieter hospital environment can help the healing process and improve the patient expe...

This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

One patient safety tool can be used in all care and service areas, improving safety and quality f...

The premise of this project was that failure to maintain a patient's respect and dignity represen...

Patient and system tracers have been conducted at this institution since 2008. Prior to this proj...

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accou...

For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

North Shore Medical Center aims to provide the perfect patient experience based on evidence-based...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

The Health Research & Educational Trust (HRET) developed this compendium to link patient and fami...

Overcoming language barriers with patients improves communication, a critical element of safety a...

This AHRQ video vignette  illustrates how to engage dialysis patients in infection prevention....

Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

The link between excessive work hours and adverse errors is inseparable. This project investigate...

An accurate home medication list serves as the "source of truth" for the entire process of medica...

Read about how patient and family engagement practices are related to patient experiences. This s...

This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

Health care teams that communicate effectively reduce the potential for human error, resulting in...

Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

The goal was to reduce the delay in patient care by reducing patient wait times, both from reques...

Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

This toolkit has tips on  Selecting Patients and Families to Serve as Advisors Preparation fo...

The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expe...

The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...

Building successful partnerships with patients and families may be a key strategy in a hospital’s...

Variation and delays in the early mobilization of patients in the ICU can result in an increased ...

A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...

To truly transform care, hospitals and care systems must effectively engage patients and their fa...

The hospital carried out a multidisciplinary team-based approach to improving the safety and appr...

Avista Adventist Hospital, a 114-bed facility in Louisville, Colorado, used best practices and pe...

Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...

NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...

Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...

St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...

UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...

Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-t...

Identifying solutions to reduce hospital-acquired conditions. Working to spread this knowledge to...

Saint Anthony Health Center, Alton, Ill., took a hard look at data from its cancer program and fo...

It is estimated that 25 percent of falls by hospital patients are preventable. Saint Alphonsus Re...

Crossroad Health Center is a federally qualified health center and level 3 patient-centered medic...

All practices participating in Better Health Greater Cleveland collect and submit data on patient...

The Greater Detroit Area Health Council is taking an innovative approach to reducing disparities ...

There is a need for greater understanding of the factors that lead to improved process quality an...

Focusing on strategies to improve quality, address disparities and achieve equity will be essenti...

Research shows that when patients are engaged in their health care, it can lead to measurable imp...

This resource gives hospital and health system leaders concrete, practical steps grounded on evid...

The Partnership for Patients Hospital Engagement Networks are designed to improve patient care ac...

This report from the Department of Health and Human Services describes a plan to bolster implemen...

Providing culturally competent care to patients requires a focus on more than just race, ethnicit...

The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...