Hospitals in pursuit of excellence

Bronchiolitis, one of the most costly and frequent medical diagnoses seen at the hospital, is a s...

Managing the flow of patient throughput is essential to preventing overcrowding in the emergency ...

Operational and physician leaders identified an opportunity to decrease the use of off-site telem...

The CK-MB Test is a traditional blood test of a cardiac marker used to assist in the diagnosis of...

The organization used both discrete event and live simulation methodologies to ensure the smooth ...

Boarding patients in the emergency department (ED) is detrimental to patient care, and evidence s...

In January 2015, Southern Illinois Healthcare, based in Carbondale, was awarded an 18-month USDA ...

The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

Brookhaven Memorial Hospital Medical Center established the Quality Excellence Council at the beg...

National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...

The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

Human resources and the nursing leadership team worked together using a PDCA for rapid cycle impr...

Data from the AHRQ Safety Culture Survey indicated the need to improve mechanisms for incident ca...

Recognizing the need to integrate physicians and other providers into its quality improvement pro...

Sharing best practices and facilitating peer-to-peer learning were core elements of the AHA/HRET ...

Dr. P. Phillips Hospital, a 237-bed facility in Orlando, Florida, used best practices and peer-to...

Hospital Menonita de Aibonito, a 150-bed facility in Aibonito, Puerto Rico, used best practices a...

Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...

NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...

Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...

Presence Saint Joseph Hospital, a 184-bed facility in Elgin, Illinois, examined quality metrics t...

St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...

St. John's Hospital, a 431-bed facility in Springfield, Illinois, used best practices and peer-to...

UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...

The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the ...

Lean transformation means improved patient care, employee satisfaction and reduced costs as MSHA ...

Southeastern Health, Lumberton, N.C. 452 beds 16,000 impatient admissions 76,000 emergency d...

St. Vincent’s Medical Center, Bridgeport, Conn. 396 licensed beds Full-service teaching hospi...

Wheaton Franciscan Healthcare (Glendale, Wis.) 11 hospitals, 70 clinic sites, three long-term ...

Yuma District HospitalYuma, CO12 Beds The Problem Yuma District Hospital, located in Yuma, Color...

In 2008, Ellis Hospital launched a medical home at its Ellis Health Center campus. This initiativ...

Northeastern Vermont Regional Hospital and Northern Counties Health Care, Inc.,  have had a long-...

Concord (N.H.) Hospital • 230-bed regional medical center • 17,194 admissions • 295 medical staff...

Mississippi Baptist Health Systems, Jackson, Miss.– 633 beds– 3,000-plus employees In 1997, Miss...

An ED case management program was developed to implement tactics focused on reducing ED avoidable...

The traditional behavioral health access model of calling for an appointment which is subsequentl...

Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...

 HPOE is pleased to highlight case studies from the Illinois Hospital Association’s Institute f...

The University of Michigan Health System used lean management and the plan-do-check-act cycle to ...

According to the Pew research center,  74 percent of all adults in the United States use the Inte...

The University of Connecticut's community-based education program collaborated with community par...

Following a high rate of central line-associated blood stream infections in the fourth quarter of...

An opportunity was identified to improve the care of the ventilated patient through education and...

Howard University HospitalWashington, DC266 Beds Howard University Hospital is a private, nonpro...

The Florida Hospital Association is proud to recognize the 2012 Celebration of Achievement in Qua...

A strong collaboration among senior leadership, governance and the medical staff at Meriter Hospi...

After experiencing an increase in CLABSI, the vascular access team and infection prevention and c...

Excess days were identified as an area for improvement due to the disparity between hospitals wit...

Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

Appropriate treatment for pressure ulcers requires accurate initial evaluation and the ability to...

The goal of this performance improvement initiative was to improve patient safety and control hea...

For 18 months, New York Medical College at Westchester Medical Center implemented several interve...

As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical...

Performing well with the core measures has become increasingly important and challenging for heal...

In November 2009, a group of 12 representatives from various areas within Rochester General Healt...

Mount St. Mary's Hospital and Healthcare Center created the hospital point of dispensing (HPOD) t...

St. Joseph's Hospital of Elmira implemented a comprehensive antibiotic usage program beginning Ma...

Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

The Brooklyn Hospital Center Family Medicine Department made a commitment to improve the quality ...

In March 2009, after assessing staff's knowledge about fire prevention and safety, St. Mary's Hos...

San Mateo Medical Center San Mateo, CA307 Beds The Problem San Mateo Medical Center has collecte...

Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...

This P2P Series presents case studies of hospitals improving their environments to better support...

The Problem Inefficiencies in the fast track at Thomas Jefferson University Hospital have long b...

The Problem Like many hospitals, Westmoreland struggled with significant ED crowding and patient...

The Problem Emergency departments across the nation are being stretched as more Americans rely o...

The Problem Wait times in the hospital's inpatient rehabilitation center were unacceptable; some ...

The ProblemAlthough Fairfield Medical Center had a fairly low rate of pressure ulcers, officials ...

The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

The Problem Good Samaritan's LWBS rate (2.1 percent) is close to the national average (2.0 perce...

The Problem Medication errors are among the most common medical errors, harming at least 1.5 mil...

The Problem St. Francis struggled getting non-emergent patients from the door to an ED bed in a ...

The Problem The women and infants department's lean journey began in early 2006 when a local hos...