Hospitals in pursuit of excellence

An ED case management program was developed to implement tactics focused on reducing ED avoidable...

According to Leapfrog survey results, the hospital’s rate of elective deliveries prior to 39 week...

The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...

The goal was to eliminate all variances in the clinical process measures to ensure that patients ...

According to Leapfrog survey results, the hospital’s rate of elective deliveries prior to 39 week...

The chair files highlight stories of hospitals and health systems that are implementing innovativ...

The traditional behavioral health access model of calling for an appointment which is subsequentl...

Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...

Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...

In December 2009, the medical center embarked on a little known and practiced procedure in the Un...

The AHA's Committee on Research developed the report, "Engaging Health Care Users: A Framework fo...

 HPOE is pleased to highlight case studies from the Illinois Hospital Association’s Institute f...

This webinar from Health Resources in Action discusses the benefits of hospital-community collabo...

Greenville Health SystemGreenville, South Carolina786 Beds The Problem The diversity of the lead...

The Backyard Initiative at Allina Health, based in Minnesota, is truly taking care beyond hospita...

Collective Impact is the commitment of a group of actors from different sectors to a common agend...

In 2009, the leadership team of this hospital empowered its multidisciplinary critical care commi...

The hospital was experiencing higher costs and lower quality care than its competitors based on d...

The hospital developed a comprehensive, multidisciplinary stroke program to provide patients with...

Early and safe mobility of critically ill patients in a cardiovascular surgical intensive care un...

The treatment of asthma requires cultural and linguistic sensitivity. Ideal treatment options req...

Disparities in care were noted for diabetes, cardio vascular disease and cancer screeening for Hm...

The University of Maryland College Park, School of Public Health and its Center for Health Litera...

The University of Michigan Health System used lean management and the plan-do-check-act cycle to ...

The YWCA of Greater Milwaukee created a diversity training program focused on race and racism, in...

To help those with reading and language challenges, UVA Health System staff developed a curriculu...

Although it is accepted that cultural competency training is a vital part of reducing health disp...

A collaborative effort among Harborview Medical Center, two massage schools, the Southeast Seattl...

The Joint Center for Political and Economic Studies and the Texas Health Institute developed a fr...

Health plans and provider communities share a need for quality information that promotes cultural...

The University of Alabama at Birmingham Geriatric Education Center  provides geriatric education ...

This case study explains Barnes-Jewish Hospital's approach to training it  4,100 team members thr...

 Stanford Geriatric Education Center's geriatric training programs for health professionals are o...

The Illinois Department of Public Health, Center for Minority Services is using mobile messaging ...

This study of Spanish-speaking rural Latinos with diabetes finds that Spanish fluency is independ...

L.A. Care Health Plans developed an innovative video designed to inform deaf and hard-of-hearing ...

In a society as culturally diverse as the United States, especially in New York City,  members of...

In 2005, the University of Washington School of Medicine was awarded a grant from the National In...

Interest in cross-cultural communication in health care has increased in recent years as provider...

Good patient/provider communication correlates with greater patient satisfaction, increased patie...

Although, increasing diversity in the health care workforce and training health care providers to...

This case study describes an evidence-based residency program that applies to an international au...

The use of cross-cultural diversity forum isexamined. The forums use technology and tools to brin...

According to the Pew research center,  74 percent of all adults in the United States use the Inte...

Since 2011, a series of narrated video slideshow presentations has been under development at  Har...

The Tool for Health and Resilience in Vulnerable Environments program seeks to enable raising com...

Clinicians and health care providers incorporate evidence-based clinical interventions to improve...

The ADA committee at the Kaiser Woodland Hills facility was started in 2010 in an effort to compl...

This case study looks at he Joint Commission's recommendation related to culturally and linguisti...

Little is known about the unique health needs and experiences of lesbian, gay, bisexual and trans...

Beginning in August 2007, the Arizona Department of Health Services' Health Disparities Center or...

The University of Connecticut's community-based education program collaborated with community par...

The University of Arkansas for Medical Sciences College of Pharmacy developed a curriculum to add...

The Cancer Legal Resource Center, joint program of the Disability Rights Legal Center and Loyola ...

Kaiser Permanente, as an integrated health care delivery system, has made significant progress to...

n 2008, Barnes-Jewish Hospital center for diversity and cultural competence developed an 18-hourc...

Project Perlas is a community-based participatory research project addressing disparities in mamm...

African American older adults are at greater risk of depression due to the higher incidence of ch...

Today health disparities remain a constant challenge for immigrants, refugees and displaced popul...

This case study explores the process of accessing health care from the perspective of the immigra...

Many immigrant parents rely on their children to help them communicate as ad hoc interpreters in ...

There is often a lack of coordination among the various health and social systems that provide in...

Neighborhood and environment are important determinants of health in addition to individual chara...

Approximately 24 million people--8.5 percent of the U.S. population--are defined as having Limite...

In order to deliver the highest quality and most appropriate health care, Georgia Health Sciences...

Transforming organizations, such as academic health centers or teaching hospitals, toward creatin...

Wheaton Franciscan Healthcare, a division of Wheaton Franciscan Services, Inc., is a Catholic, no...

Examples of and the rationale for strategies used to foster critical consciousness in the work of...

The need for cultural competence among physician providers is widely recognized by accrediting bo...

As the United States becomes increasingly diverse and as individuals choose to be more acculturat...

After several monthly reviews of reported adverse drug events, hypoglycemia ranked highest for th...

The driving principle behind the outpatient service excellence journey is excellent customer serv...

A nurse-driven protocol was implemented to increase the staff’s awareness on the appropriate indi...

After identification of an opportunity to reduce CAUTIs, leadership headed an initiative to reduc...

The hospital joined the On the CUSP: Stop BSI  collaborative offered by IHA. The focus was on CLA...

Central line-associated bloodstream infections continued to occur in the adult ICU despite the im...

In October 2010, Memorial Medical Center implemented an intervention “bundle” designed to reduce ...

A hospital study was conducted to evaluate the practicality and effectiveness of UV light as a ge...

The Red Box strategy was created to help reduce cost and health care worker time associated with ...

Harm/hospital-acquired condition reports were sent to each hospital. In reviewing both campuses, ...

To reduce the time to first dose of antibiotics to directly admitted pediatric oncology patients ...

After acknowledging that medication errors were on the rise, the facility implemented computerize...

The heart failure quality improvement team set out to improve scores on heart failure core measur...

Utilizing PDSA, the hospital’s multidisciplinary team utilized evidence based best practices to e...

The purpose of the project was to improve the recognition and early goal directed treatment of pa...

The critical care unit identified VAP as an area for improvement, with three VAPs from May-July 2...

Effective care transitions programs can do more than improve patient care: patients learn to mana...

Following a high rate of central line-associated blood stream infections in the fourth quarter of...

The PICC team was created in March 2010 after the facility had documented an increase in PICC-ass...

The medical center’s mission was to reduce the C. difficile rate from 26.7 cases per 10,000 patie...

In late January 2012, pharmacists began reviewing potential pneumonia patients using a screening ...

A team was created to ensure that all patients regardless of race, ethnicity, language, disabilit...

Good Samaritan Regional Health Center’s medical unit required four hours, 18 minutes to discharge...

An opportunity was identified to improve the care of the ventilated patient through education and...

This webinar provided an understanding of how scientific operations management and IHO Variabilit...

A commitment to diversity came first. That was followed by specific action projects to increase d...

A commitment to diversity came first. That was followed by specific action projects to increase d...

This primer discusses community benefit laws across the United States, noting differences in fede...

The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...

Development of a Norwood Clinic allowed the quality improvement team to create goals to decrease ...